Terms

These Terms explain how PlanBet works, what you agree to by using our site, and your rights and responsibilities as a player. They cover account rules, payments, bonuses, responsible gambling tools, data handling, and fair play expectations.

Responsible Gambling

Gambling should be a form of entertainment, not a way to earn money or solve financial problems. If you feel it is becoming hard to control your play, take action early.

You can set the following limits in your account settings at any time: – Deposit limits (daily, weekly, or monthly) – Loss limits – Session time limits – Reality checks that remind you how long you’ve been playing

All limit reductions apply immediately. Requests to increase limits are delayed by 24 hours to give you time to reconsider.

Cooling-off periods let you pause your account for 24 hours, 7 days, or 30 days. Self-exclusion allows you to close your account for a minimum of six months. During this time, you cannot log in, deposit, or receive marketing messages.

Signs of problem gambling include chasing losses, hiding play from others, or spending more than you can afford. These behaviours are common and treatable. Free, confidential support is available through independent services such as GamCare and BeGambleAware. You may also register with national self-exclusion systems like GAMSTOP if applicable in your location.

Only people aged 18 or older may open an account. We verify age during registration and may request documents. If you share a device with minors, consider installing blocking software such as Net Nanny or K9 Web Protection to restrict access.

Account and Gameplay Rules

You must be at least 18 years old and located in a place where online gambling is permitted to register. Only one account per person is allowed.

Before your first withdrawal, we will ask for proof of identity, address, and payment method. This step protects your account and meets legal requirements.

Bonuses come with terms: wagering requirements, eligible games, expiry dates, and maximum cashout amounts. Bonus abuse, such as opening multiple accounts or exploiting game flaws, will result in the cancellation of offers and winnings.

Accounts inactive for 24 months may be closed. Any remaining balance after applicable fees will be returned upon request.

Cheating, collusion, use of bots, or fraudulent chargebacks violate our rules. Such actions lead to account suspension and forfeiture of funds.

If you have a complaint, contact our support team first. If unresolved, you may escalate the matter to the relevant regulatory authority.

We may update these Terms. You will receive notice via email or on-site message, and continued use after the change means you accept the new version.

Privacy and Data Use

We collect several types of data: – Identity and contact details (to verify your account) – Payment information (to process deposits and withdrawals) – Technical data like IP address and device type (for security and service improvement)

We process this data to run your account, meet legal obligations, prevent fraud, and improve our site. Your information is never sold.

We share data only with trusted partners: payment processors, identity verification providers, and regulators when required by law.

Records are kept for up to five years after account closure, as mandated by licensing rules.

You have the right to access, correct, delete, or transfer your data. You can also object to certain processing or withdraw consent. Submit requests through your account or by contacting our data protection team.

Our site uses cookies: – Essential cookies keep you logged in and secure – Analytics cookies help us understand site performance – Marketing cookies show personalized ads

You can manage cookie preferences in your browser or via our cookie banner.

All data sent between your device and our servers is encrypted. Access to personal data is restricted to staff who need it for their role.

Fair Play and Compliance

PlanBet operates under strict regulatory standards. All games use certified random number generators to ensure fairness.

Money laundering or funding illegal activity through our platform is prohibited. Suspicious transactions will be reported to authorities.

We reserve the right to withhold payouts if documentation is incomplete or if activity violates these Terms.

By using PlanBet, you confirm you understand and agree to these conditions.